This course aims to provide participants with a comprehensive understanding of the importance and benefits of giving and receiving feedback effectively. The course content is designed to be practical and interactive, with a focus on helping participants develop their skills through practical activities, self-assessments, and group discussions.
Within the course, participants will learn different techniques and strategies for giving and receiving feedback in a constructive manner that supports personal and professional development. They will explore different types of criticism, such as positive and negative, and learn how to present it clearly, specifically, and applicably. The course will also examine the importance of timing, context, and using appropriate language when delivering feedback.
Participants will also learn how to receive feedback constructively in a way that helps them improve their work. They will learn how to listen actively, ask questions for clarification, and respond in a way that shows they understand the advice received. The course will also provide strategies for managing emotions and handling difficult situations when receiving feedback.
By the end of the course, participants will have developed their feedback skills, gained confidence in giving and receiving feedback, and be able to apply these skills in various personal and professional situations.